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SKO BLOG

Professional kitchen scene with two chefs in black uniforms focused on food preparation. Digital screens acting as a docket rail system are centrally visible, organising kitchen orders.

How to Choose the Best Kitchen Display System for High-Volume Venues

Managing a high-volume kitchen in a bustling restaurant, pub, club or café, demands precision, speed, and organisation. With orders coming in fast and the pressure to deliver food promptly and accurately, traditional paper ticketing methods just can’t keep up. That's where a Kitchen Display System (KDS) with a docket rail comes into play. Choosing the…

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Choosing the Right POS and Docket System Partner: The Inspiring Journey of Zushi – Featuring SKO & Impos

Since its inception in 2005, Zushi has earned an outstanding reputation with its lively venues in Surry Hills and Barangaroo, proudly showcasing high-quality, locally sourced ingredients to craft exciting modern twists on classic Japanese dishes. And what an experience!  Zushi not only serves up delicious food and drinks but also goes the extra mile to…

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How can you enhance your customer experience with the right docket system?

In the hustle and bustle of a busy restaurant, we all know how important it is to keep customers happy. From the moment they walk in until they leave with a smile, every interaction counts. But it’s not just the front-of-house team that makes it happen; the kitchen plays a significant role too.  This is…

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Revolutionising Hospitality: How a Kitchen Display System Enhances Efficiency in Pubs and Clubs

Discover why digital docket rail systems are revolutionising modern kitchens. Compare digital vs. traditional docket systems, their benefits, and how they enhance efficiency, accuracy, and workflow in commercial kitchens

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Digital Docket Rail vs. Traditional: Why Kitchens Switch

Discover why digital docket rail systems are revolutionising modern kitchens. Compare digital vs. traditional docket systems, their benefits, and how they enhance efficiency, accuracy, and workflow in commercial kitchens

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Managing QR Codes Effectively in Back-of-House Operations

2023 has seen a 43% growth in QR creation in comparison to 2022. This suggests that QR codes aren’t going anywhere. QR codes were put into place to comply with COVID-19 health restrictions and allow customers to regain sociability in their favourite dining spots. However, the kitchen also called back-of-house (BOH) - who play a…

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Customer Satisfaction: A Measure of Smiles & Stars

Restaurant customer satisfaction is shown by smiles, measured by stars and directly correlated to success. While customer experience has always been core to hospitality, in recent years a good or poor dining experience has been greatly exacerbated by the rise and importance of online reviews. While review platforms continue to evolve, the classics Google, TripAdvisor,…

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The Rise of Delivery and Docket Complexity

The year 2020 has thrust restaurants into a new age. From a bed of endless uncertainty and upheaval came opportunities, including the sudden rise of food delivery.  For many, the rise of food delivery through apps and partners like Menulog, Uber Eats, Deliveroo and DoorDash, saw a need for restaurants to display the highest level…

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When Paper Money Was the Norm

There was a time when going cashless seemed impossible. Now, the average Australian makes over 500+ electronic payments every year. In a post-COVID-19 world, going (or staying) cashless seems likely for many restaurants and cafes. And as Australian culture attests, we like to keep ahead of technology and innovation. There are even projections that Australia…

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